Why is my butter tart sticking to the lid or leaking?

Our butter tarts are handmade and generously filled, which means the filling remains soft and gooey.

During shipping, it’s completely normal for fruit to stick to the lid or for caramel to slightly leak or shift inside the packaging.

This is a natural characteristic of traditional butter tarts and does not affect quality or freshness.

Because of this, we do not offer refunds or replacements for these occurrences.

Mar 21, 2026

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